- Experience: Our staff is composed of seasoned collections agents with established track records.
- Specialization and Knowledge: Collection Officers concentrate on specific industry sectors and are hereby familiar with the unique variables.
- Professionalism and Integrity: Collection Officers take pride in their professional approach and are required to conduct themselves in a straight forward and professional manner.
Dedication to Service and Excellence
- Each client is assigned a specific Collection Officer, who in turn is encouraged to maintain regular contact with and establish a mutual rapport with the client, as well as to ensure that all appropriate collection procedures are implemented in a timely fashion.
On Time Information
- Our customized, state of the art collection system maintains a complete record of payments, transactions, status changes and charges on every account that you place for collection.
- In the event legal action is required, SPAR’s experienced Legal Department assesses and custom crafts each Statement of Claim as may be appropriate, or in the alternative, refers the matter to an experienced litigation lawyer who adheres to the limits of our established fee schedule.
- As a result of our dedication, SPAR enjoys a solid reputation and the results achieved are well above the collection industry standards.